Nearly two centuries, one habit: plain dealing
Albion Bank Group started as a single counter in 1834. The branches, the app and the rates have changed since — the habit of telling customers the truth in plain figures hasn't.
How we got here
First counter opens
A single branch opens to serve local tradespeople who had nowhere reliable to keep their takings overnight.
National expansion
Albion reaches 100 branches, adopting the shield mark still used on our buildings today.
First personal loans
Albion introduces fixed-term personal loans with the repayment schedule printed in full, not summarised.
Mobile banking launches
Customers can check a balance and move money from a phone for the first time.
4.2 million customers
Personal, business and corporate customers bank with Albion across 190+ branches and the app.
Three principles that shape every product
Say the number
Rates, fees and repayment figures are shown in full wherever a decision depends on them.
Keep a person reachable
Every product has a phone line or branch counter behind it, staffed by someone who can act.
Protect the account, not just the login
Fraud monitoring runs continuously, and we tell customers directly when something looks wrong.
Run by bankers, held to account by everyone else
Albion Bank Group is led by an executive team with backgrounds across retail, business and mortgage lending, overseen by an independent board and, in the real world, the Financial Conduct Authority and Prudential Regulation Authority.
Want to bank with us?
Open an account online, or come and talk to a branch.